Flying with United Airlines and realized there’s a mistake in your name on the ticket? Don’t fret! United Airlines has a structured name change policy to help passengers correct any errors. In this comprehensive guide, we’ll walk you through the United Airlines name change policy, including the procedures, rules, and fees. We’ll also provide you with multiple ways to contact United Airlines customer service for assistance. Let’s get started!
Understanding United Airlines Name Change Policy
Minor Changes
United Airlines allows passengers to make minor corrections to their names on the flight ticket without the need for additional documentation. Here’s what qualifies as a minor change:
Typographical Errors: Correcting typos such as changing "Jonh" to "John."
Nickname Changes: Modifying the name from a nickname to the full name, such as "Liz" to "Elizabeth."
Prefix/Title Modifications: Changing titles like "Miss" to "Mrs." or "Mr." to "Dr."
Middle Name Adjustments: Adding or correcting a middle name, for example, from "John D. Smith" to "John David Smith."
Major Changes
For more significant name changes due to legal reasons like marriage or divorce, you’ll need to provide supporting documents. Major changes include:
Marriage: Changing the last name due to marriage.
Divorce: Reverting to a maiden name after a divorce.
Legal Name Change: Any other legal name changes requiring documentation such as a court order.
Restrictions
It’s important to note the following restrictions under the United Airlines name change policy:
No changes can be made to the flight date, time, fare classes, or fare base code.
You can only make one reissue per ticket for name corrections.
Corrections are only allowed if the flight is operated by United Airlines or its partners.
Changes must be made at least two hours before the scheduled departure.
Procedures for United Airlines Name Change
Online Method
You can make minor name corrections online through the United Airlines website. Here’s how:
Visit the United Airlines Website: Navigate to the official website.
Login to Your Account: Use your credentials to log in.
Manage Reservations: Go to the “My Trips” or “Manage Reservations” section.
Enter Details: Provide your booking confirmation number and last name.
Edit Booking: Look for the option to edit your booking details.
Submit Changes: Follow the instructions to make the necessary corrections and save the changes.
Phone Method
For immediate assistance or more significant changes, you can contact United Airlines customer service:
Dial Customer Service: Call +1-866-556-1157 to speak with a representative.
Provide Details: Give them your reservation locator, ticket number, and passenger details.
Follow Instructions: The agent will guide you through the process and inform you of any applicable fees.
Confirmation: Once the changes are made, you will receive a confirmation email.
Airport Method
If you prefer in-person assistance, you can visit the United Airlines ticket counter at the airport:
Visit the Ticket Counter: Head to the United Airlines desk at the airport.
Inform the Representative: Tell them you need to correct or change your name on the reservation.
Provide Documents: Show the necessary documents such as government-issued ID, marriage or divorce certificates.
Pay Fees: You may need to pay the applicable fees for the name change.
Receive Confirmation: The representative will assist you and provide a corrected ticket.
Fees for United Airlines Name Change
The cost of changing a name on a United Airlines ticket depends on several factors, including the fare type and the timing of the request. Here’s a breakdown:
Within 24 Hours of Booking: $75 fee.
After 24 Hours and Up to 2 Hours Before Departure: $200 fee.
Contacting United Airlines Customer Service
For any name change queries or assistance, you can reach United Airlines customer service through various channels:
Phone: Call +1-866-556-1157 for immediate assistance.
Email: Send your queries to customercare@united.com.
Live Chat: Use the live chat feature on the United Airlines website for quick responses.
Social Media: Reach out through their social media platforms:
Frequently Asked Questions (FAQs)
Q1: Can I transfer my United Airlines ticket to another person?
No, United Airlines does not allow ticket transfers to another person. You must cancel the existing booking and rebook a new ticket.
Q2: What documents do I need for a major name change on United Airlines?
For major name changes, you will need to provide legal documents such as a marriage certificate, divorce decree, or court order.
Q3: How long does it take to process a name change on United Airlines?
The processing time for a name change can vary, but it is recommended to apply at least 24 hours before the flight departure. Immediate changes can be processed by contacting customer service.
Q4: Is there a fee for correcting a minor typo in my name?
Yes, a fee is applicable for all name corrections. It ranges from $75 within 24 hours of booking to $200 for changes made after 24 hours up to 2 hours before departure.
Q5: Can I change my name on a United Airlines ticket after check-in?
No, United Airlines does not allow name changes after check-in. You must contact customer service to uncheck your flight before making any corrections.
Conclusion
United Airlines understands that mistakes happen, and their name change policy is designed to help passengers correct any errors with ease. Whether you need to make a minor correction or a major change, there are multiple methods available to suit your convenience. For any assistance, don’t hesitate to contact United Airlines customer service at +1-866-556-1157.
Taking quick action can save you time and stress, ensuring a smooth travel experience. So, if you find a mistake in your name on a United Airlines ticket, follow the procedures outlined in this guide and reach out to customer service for prompt assistance. Happy flying!
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